Ranjeetha Wakeling is a dynamic and energetic leader dedicated to championing client experience and fostering client trust. Known for her transparency and collaborative leadership style, Ranjeetha consistently advocates for clients within the business, ensuring total satisfaction and long-term success. With over 13 years of experience as a Customer Success champion, Ranjeetha has a deep passion for helping clients across India, England, Canada, and the United States realize the full value of their technology investments. Her career journey began as a Customer Service Representative at Mphasis India LTD, an IT services company. From there, she advanced to lead a team of Customer Success Managers at Akamai Technologies, a global leader in security and internet services. Throughout her career, one thing has remained constant: Ranjeetha’s unwavering commitment to putting customer experience at the forefront of every interaction. Her vision and tenacious attitude have made her a trusted advocate for clients and a respected leader in the field.